Skip to main content

AI Voice Agents for Intelligent Call Handling

Transform your phone system with AI agents that handle calls 24/7. From customer support to appointment booking, our agents work seamlessly with your existing TELAIR Plus subscription.

Configure AI AgentView Pricing

How AI Voice Agents Transform Your Calls

Watch real conversations between AI agents and callers across different use cases

Call Overflow Handler

Complexity: Medium

When calls go unanswered, the AI agent replaces voicemail, greeting callers and collecting details using natural language processing. Routes calls based on urgency and intent.

Key Benefits:

  • 24/7 availability without staff
  • Intelligent call routing
  • Reduces missed opportunities
  • Seamless CRM integration

Key Requirements:

Works with your existing TELAIR Plus subscription
No additional hardware required
Live Call Simulation
Active

Understanding AI Agent Complexity

Not all AI agents are created equal. The complexity determines capabilities, integrations, and pricing.

Low Complexity

Simple scripted responses, basic data collection, and straightforward routing.

  • • Fixed conversation flows
  • • Basic data capture
  • • Email notifications
  • • Simple routing rules

Medium Complexity

Natural language processing, API integrations, and conditional logic.

  • • Dynamic conversations
  • • CRM/calendar sync
  • • Conditional routing
  • • Multi-step workflows

High Complexity

Advanced AI with sentiment analysis, real-time processing, and compliance features.

  • • Sentiment detection
  • • Real-time APIs
  • • Compliance (HIPAA/GDPR)
  • • Multilingual support

Pricing for Call Overflow Handler1

Choose your tier based on call volume and features. Setup fees quoted separately based on complexity.

Starter

Perfect for small businesses

$350/month

200 total minutes included

Then $0.1/min overage2

1 concurrent voice agent6

  • Choose any use case
  • 1 concurrent voice agent
  • Basic voice options
  • Email support
  • Monthly reports
Configure Now
MOST POPULAR

Professional

For growing companies

$1575/month

1,250 total minutes included

Then $0.1/min overage2

5 concurrent voice agents6

  • All Starter features
  • 5 concurrent voice agents
  • Premium voice options
  • Priority support
  • Weekly reports
  • API access
Configure Now

Enterprise

Full-scale deployment

$2975/month

3,000 total minutes included

Then $0.1/min overage2

10 concurrent voice agents6

  • All Professional features
  • 10 concurrent voice agents
  • Custom voice cloning
  • Dedicated support
  • Real-time analytics
  • SLA guarantee
  • Custom integrations
Configure Now

One-Time Setup for Call Overflow Handler1

Setup fees for this medium complexity use case typically range from $1000-$4500 CAD1. We'll provide a detailed quote after understanding your specific requirements. Setup includes workflow design, scripting, integrations, testing, and training.

1 Estimate only. Final costs may vary based on complexity and third-party integration requirements.

Enhance Your AI Agents with Premium Add-Ons

Take your AI capabilities to the next level with enterprise features and integrations

Add-OnDescription & FeaturesOne-Time SetupMonthly Fee
Custom Voice Cloning5
Create a branded voice unique to your company that represents your brand personality
Perfect for maintaining brand consistency across all AI interactions

Available Options:

  • • Instant: 1min sample, single language
  • • Professional: 30min, emotion variations, 2 languages
  • • Studio: 3+ hrs, full emotional range, 5+ languages
$680-4,100+
based on tier
$140-680/mo
hosting & updates
Multilingual Support
Serve customers in their preferred language with real-time translation
Supporting 25+ languages including French, Spanish, Mandarin, and more
  • • Auto-detect caller language
  • • Seamless switching
  • • Cultural adaptation
$680-$1,400
$140-$410/mo
Advanced Analytics Dashboard
Deep insights into call patterns, agent performance, and customer satisfaction
Real-time dashboards with exportable reports and trend analysis
  • • Custom KPIs
  • • Sentiment trends
  • • ROI tracking
  • • API access
$410-$1,400
$70-$270/mo
Compliance & Security Suite
Enterprise-grade security and regulatory compliance for sensitive industries
Essential for healthcare, financial services, and government sectors
  • • HIPAA/PIPEDA compliance
  • • End-to-end encryption
  • • Audit logs
  • • Data residency
$1,400-$4,100
$140-$680/mo
Premium Integrations
Connect your AI agents with enterprise systems and workflows
Seamless integration with Salesforce, HubSpot, Microsoft 365, and more
  • • CRM sync
  • • Calendar booking
  • • Ticket creation
  • • Custom webhooks
$680-$2,700
Up to $140/mo
High-Volume Scaling
Deploy unlimited concurrent voice agents beyond your tier limits
For operations exceeding standard limits (1/5/10 concurrent voice agents per tier). Eliminates call queuing during peak times.
  • • Unlimited concurrency
  • • No call queuing
  • • Dedicated infrastructure
  • • 99.99% SLA
$680-$2,000
$270-$1,400/mo

All add-ons require an active AI Voice Agent subscription5. Contact us for bundle discounts.

Discuss Add-On Options

The ROI of AI Voice Agents

See how AI agents deliver immediate value to your business

73%

Reduction in missed calls

24/7

Availability without overtime

90%

Lower cost than human agents

91%

Customer satisfaction rate

Quick ROI Calculator

50
3
50 hours

Based on typical usage, AI agents save approximately 50 hours of staff time monthly, equivalent to $2,000-3,000 in labor costs.

Simple Implementation Process

From consultation to deployment in 1-15 business days7

Step 1

Consultation

Free 1-hour discovery session

Step 2

Agreement

Quote & contract signing

Step 3

Design

Workflow & script creation

Step 4

Integration

Connect to your systems

Step 5

Testing

Quality assurance

Step 6

Launch

Go live with support

Need a Custom AI Voice Agent?

The use cases shown above are just examples. We can create custom AI voice agents tailored to your specific business needs and workflows. Speak with our team to discuss availability and pricing for your unique requirements.

Discuss Custom AI Agent

Frequently Asked Questions

Do I need special equipment?

No, AI Voice Agents work with your existing TELAIR Plus system. Everything runs in the cloud.

What languages are supported?

English by default. Multilingual add-on supports 25+ languages including French and Spanish.

What if the AI can't understand?

After 2 clarification attempts, calls transfer to human agents or voicemail per your settings.

Can I customize the scripts?

Yes, all scripts and responses are fully customizable through your admin portal.

How fast can I make changes?

Script changes take minutes. Complex workflow changes take 1-3 business days.

Is my data secure?

Yes, end-to-end encryption, PIPEDA compliant, optional HIPAA. Canadian data centers.

How do I monitor performance?

Daily or monthly email reports. Real-time dashboards coming soon. All calls recorded.

What about overage charges?

Pay per minute over limit. Alerts at 80% and 100%. Upgrade anytime for more minutes.

Have more questions? Contact our AI specialists →

Ready to Transform Your Phone System with AI?

Join forward-thinking businesses using AI agents to deliver exceptional customer experiences 24/7

Schedule AI DemoGet Custom Quote
Free consultation No setup fees for annual plans

Important Information & Disclaimers

Pricing Notice1

All prices shown are in Canadian Dollars (CAD) and subject to change without notice. Setup fees are estimates only and may vary significantly based on the complexity of your specific requirements, third-party system integrations, compliance needs, and customization requests.

Service Availability2

AI Voice Agent services are available as add-ons to TELAIR Plus subscriptions only. Service availability may vary by region and is subject to technical feasibility assessment. Custom use cases require separate evaluation and pricing.

Performance Disclaimer3

AI Voice Agents are provided on a "best effort" basis. While we strive for high accuracy and reliability, AI responses may occasionally be incorrect, incomplete, or inappropriate. TELAIR is not responsible for any decisions made based on AI agent interactions.

Integration Notice4

Third-party integrations (CRM, calendar, APIs) may require additional licensing fees paid directly to the provider. TELAIR is not responsible for third-party service disruptions, API changes, or compatibility issues.

Data & Privacy

Call recordings and transcriptions are processed in accordance with applicable privacy laws. Customers are responsible for obtaining necessary consents for call recording and AI processing in their jurisdiction.

Service Level Agreement

AI Voice Agent uptime is targeted at 99.5% but is not guaranteed. Service credits may apply for extended outages as defined in your service agreement. Scheduled maintenance windows are excluded.

Setup & Implementation7

Setup timelines are estimates based on standard implementations. Complex integrations, custom workflows, or compliance requirements may extend implementation time. Large enterprise deployments may require additional time. Rush implementations may incur additional fees.

Billing & Overages

Overage charges apply when exceeding included minutes/calls. Overages are billed monthly in arrears. Unused minutes/calls do not roll over. Annual prepayment discounts may apply.

Voice Cloning Accuracy5

Voice cloning technology achieves 80-90% similarity to original voice depending on sample quality, recording conditions, and training duration. Results may vary. Not suitable for legal identity verification.

Concurrency & Call Queuing6

Standard tiers include 1, 5, or 10 concurrent voice agents respectively. When limits are reached, additional calls queue with estimated wait times. High-Volume Scaling add-on provides unlimited voice agents. Peak hours may experience delays without scaling add-on.

Contract Terms & Cancellation

Minimum 3-month contract for Starter, 6 months for Professional/Enterprise. 30 days written notice required for cancellation. Setup fees are non-refundable. Prepaid monthly fees are prorated upon cancellation. No refunds for partial month usage.