Quality of Service (QoS) is a crucial feature in networking that ensures the prioritization and efficient utilization of network resources for specific applications and services. Voice over Internet Protocol (VoIP) services, such as SIP (Session Initiation Protocol) for communication, rely heavily on low latency and consistent network performance. FortiGate firewalls […]
How to disable SIP ALG on a Fortigate Firewall
The following article will show you how to disable the SIP ALG setting on a Fortigate Firewall. Requirements: – CLI access to the Fortigate Firewall Disable SIP ALG
How to Install WhatsApp Business on Android or iOS for TELAIR
Introduction WhatsApp Business is a powerful tool for businesses to communicate with their customers efficiently and professionally. Whether you’re a small business owner or a larger enterprise, WhatsApp Business can help you connect with your audience and enhance customer interactions. In this step-by-step guide, we will walk you through the […]
A Step-by-Step Guide on Using the MizuPhone App for iOS
Introduction The MizuPhone app for iOS is a feature-rich application that enables you to make and receive calls using the Session Initiation Protocol (SIP). With its intuitive interface and advanced functionalities, MizuPhone offers a seamless calling experience on your iOS device. In this guide, we will walk you through the […]
A Step-by-Step Guide on Using the MizuDroid App for Android
Introduction The MizuDroid app for Android is a powerful tool that allows you to make and receive calls using the Session Initiation Protocol (SIP). It offers a variety of features to enhance your calling experience. In this guide, we will walk you through the process of using the MizuDroid app […]
How to: Send & receive text messages with Mobile Messaging Proxy (using any mobile device/app)
System: Titan & Triton series PBX’s Overview Mobile Messaging Proxy is a feature that enables a TELAIR phone number to intelligently forward all incoming text messages to another mobile phone number, such as a personal mobile device. The feature also allows outbound text messaging from a personal mobile device to be delivered through a […]
How to: Send & receive text messages via GS Wave Lite mobile app (SMS)
System: Titan & Triton series PBX’s Sending a text message To send a text message (SMS Only) by the mobile app (method must be enabled): Receiving a text message Messages are received automatically ONLY when your mobile app is active on your device (🟢 status and app not put to sleep by operating system). […]
Text messaging (SMS/MMS)
Text messaging, or texting, is the act of composing and sending electronic messages, typically consisting of alphabetic and numeric characters, between two or more users. There are 3 primary methods of text messaging with the TELAIR network via: Phone numbers assigned are not enabled for text messaging by default. To […]
How to: Send & receive text messages via Connect app (SMS)
System: Triton series PBX’s Sending a text message To send a text message (SMS) from your Connect app: Click SMS icon from the left side of the app. Click ‘New Conversation’ from the bottom of the app On the popup screen, select the phone number to send from, and enter the destination […]
Polycom phone is asking me to Sign in
Symptom: After completing activation on your Polycom VVX phone, the screen shows Line Unregistered error and “Sign in” in the menu options. Applies to: Polycom VVX series phone devices Resolution: Change the Base Profile on the Deskphone To manually change the Base Profile to Generic on the deskphone Exit the […]